LuxeRides FAQs
Frequently Asked Questions
Explore LuxeRides FAQs to get clear answers to your questions. Additionally, our chauffeur service FAQs provide helpful insights for a smooth travel experience.
Booking with LuxeRides is easy! Simply visit our website or contact us on 020 7856 0405 to book a journey.
LuxeRides provides a range of vehicle classes, including Standard, Executive, Luxury, 9 Seater, and more. Each class caters to different preferences and occasions, ensuring there's a perfect option for every passenger.
Yes, LuxeRides offers the option to schedule rides in advance through our website and on the phone. In addition, you can plan your journey ahead of time, so our chauffeur will be there to ensure a timely and luxurious experience.
Your safety is our priority. LuxeRides implements stringent safety measures, including regular vehicle maintenance, background checks for chauffeurs, and adherence to all relevant regulations. We are committed to providing a secure and comfortable journey for every passenger.
All our drivers are insured, and the vehicles are operated in a safe and compliant manner.
Yes, we can offer corporate services with trips being booked in advance for a range of events. Moreover, we can offer weekly, bi-weekly, or monthly account statements, so invoices can be settled conveniently after trips have been completed.
For any inquiries or assistance, please don't hesitate to contact our support team at contact@luxeridesldn.co.uk. Additionally, we are here to help and ensure your LuxeRides experience not only meets but also exceeds your expectations.
Our team and chauffeurs will track your flight until it lands and will make adjustments to our arrival time at the airport according to when your flight lands if you require any further assistance please contact us 020 7856 0405 or on what’s app +44 7825 023062.
To make a complaint, first and foremost, please reach out to our dedicated support team at feedback@luxeridesldn.co.uk. In order to assist you efficiently, provide detailed information about your concern, including the date and time of the incident, as well as any relevant details. Moreover, we take all feedback seriously and are committed to addressing and resolving any issues promptly. Above all, your satisfaction is our priority, and we truly appreciate your valuable input in helping us maintain the highest standards of service at LuxeRides.
If you have lost an item during your LuxeRides journey, please contact our lost and found department as soon as possible by emailing contact@luxeridesldn.co.uk or call us on 020 7856 0405 or alternatively fill in the form through the link Provide a detailed description of the lost item, the date and time of your trip, as well as the vehicle details if possible. Our team will make every effort to assist you in locating and returning your lost item. Your prompt communication and thorough description will help expedite the process. We understand the importance of your belongings, and we're here to help resolve the situation.
If you need help during a trip please ask the chauffeur for assistance and if they are not able to assist please contact us on 020 7856 0405 or on what’s app +44 7825 023062.
Contact
Looking for a corporate solution? Contact us.